DR . ARAFAT EL MOURAD
team can access all documentation from approvals to supplier lists at the click of a button .
Over time , this function will begin to utilise AI and for El Mourad this is crucial in growing as a business .
“ This makes it easier to learn ,” he says . “ AI will help us mitigate risk , learn from where we could potentially improve , and continue to understand the customer requirements and ultimately meet them . Therefore , procurement should transform and shift their focus from internal customers to internal and external customers .”
As the banking sector continues to grow , banks and financial organisations must continue to push the innovation boundaries in order to grow with it and ultimately survive .
For El Mourad , the key has always been the people . “ The banking sector right now is rigid ,” he says . “ It needs to embrace innovation . People fear change and it needs a leader to inspire .”
“ For me , it is all about inspiration , not transformation . Through inspiration , we can unlick the innovative mindset that will allow the sector to reach new heights .”
200 February 2018