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This could come through creating personalised lighting and temperature ambience in the room , creating one ’ s own itinerary during the stay or even just relaxing in one ’ s own room watching Netflix and ordering in room dining . DigiValet allows guests to switch off all lights with one touch , set an alarm and wake up to soothing music along with refreshing lighting ,” says Natividad . “ While in the room , the guest can get all the hotel information at the touch of a button and also communicate with the front desk , spa and even make bookings at the restaurants . Of course , the user interface on the iPad is multilingual which allows the guest to choose the language of choice and the best part is that it can still get communicated to the hotel colleagues in a language they understand - leaving no scope for misunderstanding . This will allow all our employees to focus on delivering the service at the highest levels . I believe we ’ re definitely moving in the right direction to create
FEBRUARY 2019