TECHNOLOGY at an ever-increasing rate , the challenges and pressures placed on the IT function become progressively more difficult to overcome . If the company wishes to succeed and to grow further , getting this balance right is fundamental . This is the challenge that faces Éric Champagne , Chief Information Officer at La Vie en Rose . For him , IT first and foremost has one true goal . “ Our true mission is to support our teams effectively . Innovation is a mean , but not the goal ,” he says . “ If we don ’ t support them with their basic IT needs , it ’ s less likely they will ask us to assist them in their projects . My objective is that all business units see IT as a partner , helping them look at new solutions as we aim to become more efficient as a company .”
This is key for Champagne . Acting as a partner to the business allows greater collaboration and in turn , greater solutions to the challenges that an ever-changing demand can place on the company . Through regular engagement and strategy meetings , IT has a seat at the table and can better understand the business ’ s needs , avoid surprises and align to unified goals .
Champagne is currently spearheading
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