“ IT GAVE US THE OPPORTUNITY TO GATHER INFORMATION , TO FIND SOLUTIONS OR ACQUIRE KNOWLEDGE . IT FAVOURED THE DEVELOPMENT OF MORE IDEAS AND AT THE END OF THE DAY , IT DEFINED EVEN MORE WHERE WE ’ RE GOING ”
TECHNOLOGY
business units , without changing the culture that made La Vie en Rose successful and this is where the challenge resides . Champagne admits that , almost in spite of its success , IT has operated almost separately to the business and this acted as a barrier to unlocking the value of technology . “ Due to the age and the complexities of our existent systems , IT was often assigned to execute basic tasks that we shouldn ’ t be doing ,” he says . “ Changing a culture is always a challenge . To drive ours to evolve ,
“ IT GAVE US THE OPPORTUNITY TO GATHER INFORMATION , TO FIND SOLUTIONS OR ACQUIRE KNOWLEDGE . IT FAVOURED THE DEVELOPMENT OF MORE IDEAS AND AT THE END OF THE DAY , IT DEFINED EVEN MORE WHERE WE ’ RE GOING ”
— Eric Champagne , Chief Information Officer , La Vie en Rose
we ’ re creating an IT ambassador inside each business unit so that all units can become more self-sufficient with their IT demands and focus more on the basic tasks they need to accomplish .”
Champagne can already point to
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