CITY OF HALLANDALE BEACH
280 that the City of Hallandale Beach is succeeding with its technology implementation , Chavarria points back the one key component in all of the organization ’ s operations . In 2018 , the City of Hallandale Beach ’ s communications department became part of its technology department and this has only strengthened the relationship the organization has with its constituents . “ We are far more engaged with our community ,” says Chavarria . “ Through phone , social media and our mobile app , we are constantly communicating with our customers .”
Through surveys , social media liaisons and almost 24 / 7 communication , the City of Hallandale Beach has a greater understanding of customer needs , their concerns and how it can continue to add value to their experiences .
Technology will continue to redefine the modern world , the modern customer and the modern business . Chavarria will continue to push the City of Hallandale Beach to be more innovative agile and flexible and to provide that coveted ‘ Amazon-like ’ experience . Ultimately for him , the key to this is simple . “ If you think different ,
FEBRUARY 2019