ANZ
DIGITAL STRATEGY
The five strategic imperatives defined to shape the development of Airservices Australia ’ s roadmap and portfolio of initiatives are :
1 . Customer focused Information Management — this requires secure real-time information exchange across customer groups and the development of master data management , analytics and reporting processes . information , both internally and externally ,” Seller explains .
“ Previously , we hadn ’ t thought about how we might apply analytics beyond our basic operational needs but we believe we have the capability and know-how to add value way beyond what we have traditionally done . Much of the data that we manage in our environment , if we apply the right analytics , and the right transformation processes , becomes valuable – helping our customers and partners work smarter and perform better .”
“ This platform , and the transformation in our information management capabilities , are two really big priorities that we ’ re working on at the moment . The organisation is very keen for us to drive those initiatives as fast as we can .”
When modernising such an environment with more contemporary capability , security threats are a real issue . As a consequence , Airservices Australia is undertaking a major cyber security programme . “ Our posture has always been that we ’ re a very safety orientated organisation , and we argue that we are one of the most safety conscious organisations in the country ,” he says .
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