“ WE HAVE SOME EXCELLENT FOUNDATIONS IN PLACE TODAY AND WE NEED TO BUILD ON THESE TO POSITION FOR THE FUTURE . STRONG CUSTOMER SERVICE FOCUS AND DEEP ATM EXPERTISE MATCHED WITH THE RIGHT TECHNOLOGIES AND PARTNERS ARE THE KEYS TO HARNESSING INFORMATION ”
AIRSERVICES AUSTRALIA
398 with these many partners , anywhere , so there ’ s a lot of focus on that ,” he explains . “ And that will drive the predictability of passengers ’ journeys .”
Part of that program is already live and the core system that the air traffic controllers use will come online around 2024 , cementing the technology as the most modern and up to date air traffic control system globally .
With all of this technology transformation Airservices is exploring how to use its partners more efficiently without having to become the technical experts for every system used in their operations .
“ We think that the suppliers and the manufacturers of these systems are often better placed to support us when
“ WE HAVE SOME EXCELLENT FOUNDATIONS IN PLACE TODAY AND WE NEED TO BUILD ON THESE TO POSITION FOR THE FUTURE . STRONG CUSTOMER SERVICE FOCUS AND DEEP ATM EXPERTISE MATCHED WITH THE RIGHT TECHNOLOGIES AND PARTNERS ARE THE KEYS TO HARNESSING INFORMATION ”
— Chris Seller , CIO , Airservices Australia
it comes to detail design and maintenance activities , our role should be to ensure we are getting the best solutions and services required to maintain our operations to the highest standards .” he explains .
DIGITAL STRATEGY
4 . Modernised , scalable , secure and agile ICT services — that support evolving business needs through the development of modular , scalable , commoditised network infrastructure with isolation for protection of regulated safety critical components .
5 . Cyber Security enhancements — to detect , prevent , protect , respond and resolve security incidents to meet the strict compliance requirement for critical national infrastructure while enabling future developments to occur at a pace with confidence and trust in the integrity , confidentiality and availability of our information and system assets .
“ We must also embed agility and speed
FEBRUARY 2019