DIGITAL TRANSFORMATION
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PGi is one of the world ’ s largest firms specialising exclusively in collaborative technologies . Transforming over the years from a calling cards and audio conference services firm into the collaboration giant that it is today , PGi has become a global brand collaboration leader with a presence in 25 countries , providing services to 330mn people across 45,000 different companies each year . Of these , PGi ’ s flagship product , Global Meet , hosts or manages 75mn meetings amounting to 3bn audio minutes on audio devices alone . Amongst its wealth of clients , PGi ’ s platform can be found at 75 of the Fortune 100 companies .
Since its foundation in 1991 , PGi has had to adapt to remain at the cutting edge of collaborative technology . With the increasing trust in , as well as reliance on , public cloud solutions , an immediacy and simplicity demanded by users , and the advent of disruptive technologies and concepts such as AI , 5G , advanced messaging and gamification , digital transformation offers both challenges and opportunities to each and every tech firm . Leading PGi ’ s charge through the Fourth Industrial Revolution is industry veteran Patrick Harper , Chief Technology Officer , who is responsible for the entirety of the firm ’ s technological strategies as well as overseeing product management and development , architecture design , quality control , infrastructure management , operations , security , and more besides .
FEBRUARY 2019