Technology Magazine February 2019 | Page 84

“ We intend to take advantage of advanced messaging within our product so that you can not only message people that are on the same platform , but you can message a mobile device that has absolutely no relation to a PGi software platform or account ”
DIGITAL TRANSFORMATION
84
This responsibility is encapsulated by PGi ’ s core product , GlobalMeet – itself originally a blend of the firm ’ s audio and web conferencing services , which has since become the parent software for all of PGi ’ s products . “ The platform is extensible . It offers audio , video , data sharing , file management , calendaring functions , and it facilitates the concept of both structured and unstructured meetings ,” says Harper . “ We will extend that next year into unified communications , adding enterprise voice , advanced messaging to mobile devices , presence awareness , and contact management .”
Upgrading flagship software , however , is not where PGi ’ s innovative ethos ends . Cloud technology has , of course , become increasingly prevalent in recent years , with initial security concerns for the most part giving way to the promise of scalability , flexibility , virtualisation and agility that sweeps the rigidity of traditional data centre infrastructures into history . “ We stood up , developed , and maintained a lot of our core legacy infrastructure prior to the prevalence of public cloud ,” Harper says . “ Public cloud is

“ We intend to take advantage of advanced messaging within our product so that you can not only message people that are on the same platform , but you can message a mobile device that has absolutely no relation to a PGi software platform or account ”

— Pat Harper Chief Technology Officer ( CTO ), PGi
FEBRUARY 2019