Technology Magazine February 2020 | Page 56

BUSINESS PROCESS IMPROVEMENT
56 have already been automating physical tasks , particularly in the manufacturing industry , for years already . Lewis sees this translating itself into increasingly complex digital tasks over the coming years that will allow humans “ working alongside to fill in the gaps ” in ways that play to their strengths .
Guy Kirkwood , the chief evangelist at UiPath , even believes that a world with digital workers would lead to happier , more engaged human colleagues . Citing a Gallup poll in which 87 % of employees worldwide reported not being engaged in their roles , something that means disengaged employees cost the UK £ 52-70bn per year in lost productivity , Kirkwood is confident that “ not only can RPA help drive productivity , but it can also help create a happier workforce . The average person currently works two and a half extra weeks a year due to the UK ’ s ‘ longhours culture ’ – and with burnout rife

“ I THINK WE SHOULD BE VERY CAREFUL ABOUT ARTIFICIAL INTELLIGENCE ”

Elon Musk , Founder and CEO , Tesla and SpaceX
FEBRUARY 2020