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Jay Crotts is a long-term employee of Oil and Gas giant Shell , having been at the company since 1986 . He previously served as CIO for various smaller constituents of Shell ’ s larger business , including IT Services , Lubricants and Motiva . With a Masters in telecommunications Management , he told I-CIO “ technology has never been more innovative , exciting and rapidly changing . But it is important that IT professionals get more excited about the business outcome they deliver than the actual technology .”

FEBRUARY 2020