Technology Magazine February 2021 | Page 174

CITY OF HAMILTON
174 shiniest technology solutions . It ’ s more about making sure you improve the processes around how people engage with the city .”
The digital measures and programmes already in place were undoubtedly beneficial in the city ’ s response to the COVID-19 pandemic , including keeping the wheels of democracy turning . “ The city was able to move quickly to virtual council meetings , virtual committee meetings ,” says Tehrani . “ We worked closely with our