Technology Magazine February 2022 | Page 179

“ We took a closer look at what we liked and disliked when we needed support or service . That helped us build the best possible customer experience team ”

JONATHAN BITRAN CHIEF OPERATING OFFICER , OPENCOLO
Looking to the next twelve to eighteen months , OpenColo ’ s next major project will be building out its Pod 2 facility , which will be either for their own use or in partnership with a larger enterprise customer looking for a fully custom design .
“ We are also implementing platforms for improved customer experience , including
a new website and streamlined ordering system with instantly deployed bare metal dedicated servers for EGIHosting . Next on the horizon are updated audio and video streaming offerings ,” Simkiss explained .
She points out that OpenColo ’ s vision for the future , however , will see the company staying true to its values , commenting : “ That said , we aren ’ t trying to offer every new service , disrupt anything or change the world . We are focused on what we know and do best - running a first-rate , reliable , and secure data centre and providing collocation and bare metal servers .” It looks as though the future of OpenColo , a small , yet very capable data centre provider from California , is going to be very , very bright indeed .
technologymagazine . com 179