Technology Magazine February 2022 | Page 249

SIFY
Data Centre . “ The advantage of this is we are able to create a hybrid cloud platform by virtue of the proximity of our data centre and the hyperscale cloud . The customers get a very good choice and option of hosting applications , either in a hosted model , or in one of the hyperscale clouds , or in multiples , which get interconnected through DC or Cloud interconnects .”
“ While the customers drive digital objectives , or digital innovation initiatives , they can be rest assured of the underlying fundamental infrastructure . Our infrastructure platform provides flexibility , agility and choices to our customers .”
How agility helped during COVID-19 Nath pointed out that “ when the COVID-19 pandemic hit , we had to re-organise our priorities . I can now say that we walked a tight rope being concerned about our employees and families and at the same time preparing our employees to new ways of working . We also had to support our customer ’ s mission-critical business in sectors like BFSI , e-commerce , healthcare , utilities , and our employees were in the respective facilities or in the field , to keep customers critical infrastructures running . All this , while , remaining focused on their well-being ”
“ We helped enterprises by managing their business and helping them to achieve business continuity in such a challenging situation . But the toughest part was the change management and working to ensure we sustained our own business . We have had to look at how we do business with our customers and how we generate new contracts . It has been a huge learning curve but will go a long way to building our customer engagement models in the future .” “ It is not an exaggeration to say that we at Sify , by virtue of our resilience and ability
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