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Creating lifelong partnerships through trust
Worth Davis , President at Computex , reveals how the technology solutions provider invests in its staff , research and service levels to build customers for life .
As President of Computex , Worth Davis ’ role is to delight the customers at all levels , ensuring that Computex does all it can to keep customers and employees happy , creating a relationship of trust designed to last a lifetime . The more complex the project , the more Davis tends to enjoy it : “ I like the complexity and the fact that we ’ re going to have a major impact on the growth of the client ’ s business .”
On the Computex approach , Davis says that “ we only bring in technologies that are vetted , so it brings success for clients . Tried and tested enterprise solutions and cybersecurity solutions . We continuously adapt to new technologies , as the technology landscape changes rapidly .”
Plains All American Pipelines
A key client for Computex is Plains All American Pipelines . Davis remembers his first engagement with them around a data centre in their office in downtown
Houston : “ We needed to get it out of that building for technical and disaster liability reasons but it ’ s location was designed for CEOs and CFOs , not a billion dollar company with massive infrastructure . It was a good project , and we rebuilt a lot of this old site at multiple plant sites , designing their networking , connectivity and backup data centres .
As proven with Plains , the bigger the project , the more Davis tends to like it : “ I like the complexity and the fact that we ’ re going to have a major impact on the client .”
“ A company like Plains is there to run their pipelines and have a solid financial model , one that ’ s good for their employees , their board and their shareholders at the end of the day . They ’ re actually not a technology company . So they ’ re looking for technology partners that provide maintenance , with clear licensing programmes and great references within the oil and gas industry ”, he said .
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