Technology Magazine February 2022 | Page 288

Virtusa is a rock star of DPA and technology delivery .
VIRTUSA

Virtusa is a rock star of DPA and technology delivery .

Insurance is an old industry . The earliest insurance contract found dates back more than 3,000 years . The concept of laying off risk was well established in medieval Europe , and it ' s well known that the structure of the modern insurance industry took shape following the Great Fire of London in 1666 . It ' s nothing if not a mature industry , and it is all about managing risk . The mindset of insurers is cautious and does not readily embrace changes to long-established practices . So , it is no great surprise the sector has been slower than some , like manufacturing or distribution , to enter the cloud-enabled , data-driven era .

The industry has managed to adapt to the gradual shift in demographics from Baby Boomers to Gen X to Millennials and now to Gen Z , through its standard time-tested measures , says Ganesh Iyer , Head of Insurance at Virtusa . As with everything , however , the landscape changed dramatically once COVID-19 sent everyone home . “ Never before has the insurance ecosystem ever had to deal with a situation that completely shut down physical and in-person interactions . Even their most technology-averse customer has had to adapt to dealing with insurance companies remotely through different media .”
As the leader of the insurance vertical , Iyer has a clear view of this huge sector : Virtusa is already relied on by the largest insurers in the United States and globally , helping them navigate the uncharted seas ahead without compromising traditional prudence .
288 February 2022