NTT DATA
When he reflects on his greatest professional achievement , he doesn ’ t hesitate in saying the creation and development of his team . “ We ’ re really a big family . We ’ re 800 people in the European Digital Experience team , built one by one over the last 15 years . We work really closely with each other to help the clients , and to help us individually to become better people and better professionals . Our company is not a competitive environment , it ’ s a partnership model where we work all for one objective and to create more value for our clients . I think this really makes a difference between us and other enterprise environments . I also enjoy the opportunity to participate in really meaningful projects for clients , those that really have an impact on society and use the technology for good ,” he added .
“ What really motivates me though is the people that I work with , this is the most important thing . We work on technology because we are passionate about technology . And we work on customer experience because we really love improving the customer experience of our clients but , during my career , I ' ve been really lucky to have really good bosses , really good mentors and colleagues , that helped me develop my skills that helped me understand the technology and the purpose behind it . This helps me find the right talent for the team and to give them the space and support to develop themselves in the same way I did . My mentors are one of the reasons I ' m still here after 16 years !”, said Martorana .
On hyperpersonalisation In terms of providing customers with the right information , at the right time and in the right place ; Martorana believes that as an industry , this is not being achieved “ because the reality is that we ’ re retargeting a lot .”
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