CITY OF MODESTO

SCOTT CONN CIO ,

CITY OF MODESTO and its selection as Modesto ’ s website hosting vendor . “ They went through a similar process , and they have done such a spectacular job for us that we have just renewed that contract for another four years . CivicPlus will be a key part of the process and will be helping to implement whatever redesign we come up with to help people to find their way , and improve the look and feel of the website .

“ Our partners have turned out to be rock solid . Typically when you become a partner with the city of Modesto , you ' re here for many years , because if you ' re delivering good value there ' s no reason to change .

While you may need to renew yourself every so often , every four or five years , the people who ' ve been working with you understand what your value systems are as a partner and what you offer on a value-add scale . This has a tremendous impact on how you get rated and ranked compared to any potential new people out there . That ’ s not to say that new vendors don ’ t get full and fair consideration of course !”

Finally , he points out that the IT department can move fast to onboard new technology when required . When COVID-19 struck , though employees may have used Zoom to some extent , it became necessary to quickly onboard more sophisticated Zoom features so that staff working from home could join meetings seamlessly . “ Their services have been spectacular . Currently we are gearing up some conference rooms to ‘ Zoom Room ’ level . Our internal people and external associates really appreciate the one-touch instant meetings we are now able to set up . The other major platform we brought in was Microsoft Teams , which had not previously been utilised here . It was out of necessity ,

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