WEIGHTMANS
“ Our board is focused on navigating the firm through a macroeconomic environment that even economists tell us has no precedent in history ”
STUART WHITTLE CHIEF TECHNOLOGY AND INNOVATION OFFICER , WEIGHTMANS standards they need to meet and then demonstrate they ' re meeting those standards . If you think about our work as a personal injury firm , we see corporate and public sector bodies who are sued due to an employee being injured .
“ One of the things that can be quite challenging for the organisation is they say , ‘ we did nothing wrong ’. And we say that ' s fine , show us the evidence that you did all of the things that you were supposed or you could be reasonably expected to have done .”
“ That doesn ' t always exist , and then it ' s very difficult to defend the claim for the client . Sometimes accidents do just happen . You put all the precautions in place and sometimes accidents do just happen , and it ' s nobody ' s fault . So AuditComply really is a potential solution for clients to help capture all of that information in one place .”
The product lifecycle In turbulent economic times , the focus at Weightmans is to continue to look after its people and its clients .
“ Our board is focused on navigating the firm through a macroeconomic environment , which even economists tell us has no precedent in history ,” Whittle says . “ And that ' s quite challenging .
“ A lot of my time is spent focused on bedding in our new product innovation team , generating revenue from the products we ' re developing .”
With the product and innovation department still in its early stages , a challenge will be establishing the product lifecycle as the firm moves forward .
“ One of the things we don ' t know yet – and this is because we ' ve only been doing it for six months – is what does our product lifecycle look like ?” he says . “ How long does it take us to get these things to market ? How long do they last in the market ? And when do we decide that the market for this particular product is dying , because it ' s done what it needed to do ?
“ A lot of these things , such as the new holiday pay product , will have a finite lifespan ,” Whittle concludes . “ But the focus now is making sure we have a pipeline so we know that , when one project starts to tail off , we ' ve got the next thing coming through that will replace it .” technologymagazine . com 229