PINSENT MASONS
significant self-service capabilities and improved security .
“ The final service is iManage Business Intake Manager , allowing us to significantly streamline and optimise the process of onboarding of new clients .”
supporting the growth of the business throughout that period .
“ More recently iManage successfully tended and was awarded a contract to deliver strategic additional services to our core platform , including iManage ' s powerful knowledge search using AI and Workflow , replacing the existing indexing system and delivering a significant improvement in terms of speed , accuracy and user experience ,” comments Tranter .
“ Another service focused on securing our most sensitive content is iManage Security Policy Manager ,” he explains . “ It allows us to segment client and matter content and apply need-to-know security to control access and meet our clients ’ needs . Security Policy Manager integrates seamlessly with active directory and group management , introducing
Relationship with data A key part of Pinsent Masons ’ strategy focuses on the use of data . On joining the firm , Tranter says it became clear that understanding data was key to improving the firm ’ s position .
This meant investing in an assessment of the firm ’ s data , along with creating a properly structured approach to data management , which has enabled both short and longerterm opportunities .
“ Three or four years ago , I spoke with the board because I kept getting asked lots of questions about data ,” Tranter comments . “ The questions pointed to the fact that there were a lot of people that were interested in data , but they didn ' t really understand what data was , what data we had , and what we could do with that data to improve the firm ' s position around many different dimensions .
“ We did an assessment across 49 different facets of our data , and that gave us the ability to see where our quick wins were and what our longer-term opportunities were . And that formed the basis of a three-year plan that we delivered and finished last year . It significantly raised our scores in many areas – data quality , data integrity , analytics and business intelligence , governance , and privacy .”
Working with Pinsent Masons ’ Advanced Delivery Team , Tranter explains the firm now has a group of lawyers who are truly clued up about using technology .
“ We work together in product development , but particularly in the data analytics field ,” he establishes . “ They ' re crafting opportunity
technologymagazine . com 59