PTC
“ It starts with what we call digital performance management , meaning that I look into your whole factory ,” said Zhang .
The first thing PTC ’ s software does is look at the whole factory and identify the slowest-moving part in the factory . The second thing is to figure out where there are opportunities for productivity .
“ When a customer implements counter measures , our software will monitor how much impact the customer gets from implementation technologies . The customer keeps track of the next biggest time loss until the first bottleneck is no longer a bottleneck – and you find another line that is becoming a bottleneck ! That ’ s really the first thing we do in the factories . Everything I ’ m talking about here is in real-time , a closed loop .”
In PTC ’ s frontline work , the main problem-solving is about empowering the workers .
“ Anything from the training / multipleskilling , end of line inspections , anything from the work instructions , automate the data connection and human-machine interactions , streamline the workflows in the factories . Everything PTC does helps workers be more productive .”
PTC has been a working partner with Microsoft for years and both businesses are very proud of what they have achieved . “ Just this year we were named as a Year of Partner for Microsoft in IIoT and in the manufacturing industry . We have also been named either a finalist or either the partners in these categories , for several years in a row .”
According to Zhang , the best part of the partnership is that all products complement each other . Microsoft has
“ I ’ m very proud that PTC has been one of the first to realise that IIoT is not only about a platform ; it is the solution ”
JAMES ZHANG VP OF IOT MARKET DEVELOPMENT , PTC
the Azure platform , its IIoT platform , which is more like a general IIoT platform for its AI technologies .
“ If you look , they ’ re more of a general platform provider , but if you look at PTC , we are one of the companies with a deep expertise in the manufacturing industry .”
PTC ’ s IIoT technology is more of a solution platform , to sit on top of Microsoft ’ s general IIoT platform .
“ How does this benefit our customers ? The benefit for our customers is that we have a full-stack solution . Customers can leave the integration complexities to PTC and Microsoft , then they can focus on unlocking value from our joint technologies .”
For Zhang , the best part of this partnership is the complementary technologies
102 February 2024