Technology Magazine February 2024 | Page 74

ATLANTIC HEALTH SYSTEM
This method also helps in securing buy-in from executive leadership . “ It promotes cross-functional engagement , it improves knowledge sharing and learning , and it involves cross-functional risk management because risks do not pertain to only one function ,” Dadlani clarifies .
“ It also promotes innovation and , most importantly , it promotes alignment with the organisation goals that we are trying to solve .”
The role of telehealth at Atlantic Health System Telehealth emerged as a pivotal aspect of Atlantic Health ’ s strategy , particularly during the COVID-19 pandemic . It expanded access to care for remote and underserved communities , enhancing patient experience and convenience .
As Dadlani describes , Atlantic Health ’ s robust and expansive telehealth programme solves many challenges like , first of all , expanding access to care .
“ We are able to provide care to the community members that are remote or in underserved areas ,” he says . “ That is most important for us : touching as many lives and making it more equitable .” Telehealth can also be utilised to enhance patient experience and convenience . “ Many times – maybe because of the weather , because of travel times or wait times – it ’ s easier to offer telehealth services , because this is what consumers are demanding . It enables us to meet consumers where they are , providing healthcare that is convenient and that is available for extended hours , irrespective of location or device .”
With the rising cost of healthcare in the US , the telehealth approach also presents a cost-effective solution for patients ,
Morristown Medical Center
and helps reduce the burden on physical healthcare facilities , allowing for more efficient resource allocation .
“ The rising cost of healthcare is unsustainable , so telehealth is one of the key ways that we can provide care and make it more accessible and make it more affordable ,” Dadlani comments .
“ It also has a major advantage that it reduces the strain on healthcare facilities like emergency departments . There are many times where you can provide care via telehealth care delivery models , freeing up resources and treating high acuity patients . So , it ’ s a win on both sides .”
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