TALKTALK HAS SPENT the past 12 months replacing much of the legacy infrastructure supporting its business customers across the UK . With plans to upgrade half its estate by the end of 2018 , this forward-thinking company is welcoming more agile ways of working to meet customer needs , embracing digital transformation to help them transform .
“ We can now offer a more responsive and customised package of services , including broadband , networking , voice and mobile . To do that successfully we ’ ve had to re-engineer and digitally transform the way our own business works to make sure those services are effective , agile and ready for use by both SMEs and large organisations ,” explains TalkTalk Technology Director Phil Clayson . “ Part of the journey has been making sure our technology stacks and solutions are ready to support that with the right level of speed and flexibility .”
Clayson believes TalkTalk punches above its weight as an organisation but , though successful in doing that , with such success comes the challenge of moving faster . “ Our legacy is a series of acquired
1.5mn UK firms will be moving to the cloud over the next two years
companies which are now being properly integrated ,” he adds . “ In that process we are stripping out old technologies and striving to deliver a better service to our clients .”
Among those services is the provision of cloud migration which , according to Forbes , was the number one enterprise tech trend in 2017 with businesses ramping up efforts to aim for the cloud for critical business IT usage . Research by Ovum
8 January 2018