NORTH AMERICA That ’ s how we operate and we don ’ t plan on changing that .”
Working with clients in more than 60 countries , Wallace recognizes the importance of a trusting client relationship and being able to provide tailored solutions that fit different countries and different market dynamics and demands . To this end , Radius Networks has dedicated teams assigned to its biggest brand partners that work directly with them and are “ embedded on site ”. “ It ’ s all about dedicating resources to that client and allowing them to focus directly on what their customer needs ,” he explains .
In this regard , the way in which Radius Networks goes above and beyond to provide additional services and give value to the client proves crucial . Despite its product offering , Radius Networks is not a ‘ call us if you need us ’ hardware company ; it differentiates itself in the way it provides its solutions as a service . The company will install a solution , provide further solutions and then provide a service of services on that solution ranging from maintenance , monitoring analytics and feedback . “ It ’ s similar to if you ’ re getting cable at your house ,” says Wallace . “ You get a set-top box . It ’ s hardware , but you ’ re paying a monthly subscription for the service that will be maintained and updated . That
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