AFRICA
259 within the Nedbank Money App which is the first banking app in the South Africa that allows clients to scan a Masterpass , Snapscan or Zapper QR code for making retail and utility payments . This is convenience at your fingertips that no longer requires clients to carry cards or cash .
“ A number of other services in the app are extremely popular , which debit order reversals are a prime example . In South Africa , we have an issue from a customer perspective around debit order abuse ,” explains Govender .
“ Being able to give clients control over their debit orders , where they could go through their accounts , recognise a debit order to be fraudulent or inaccurate and be able to reverse that – this has been an extremely powerful service . Also , simple things like freezing and unfreezing cards are being used by customers all over the world , especially when travelling .”
However , with such a diverse demographic , it has been imperative for Nedbank to ensure financial inclusion throughout the development
www
. gigabitmagazine . com