TACKLING THE SKILLS GAP
CIO — AYANDA SAKI
businesses go digital , convenience will be the differentiating factor . “ We ’ re seeing that the companies which are succeeding in digitisation are companies which create convenience that goes over and above just buying a product ,” Saki reflects . “ The better the customer experience , the more chance of customers coming back time and time again .” Data analytics , cloud computing and other emerging technologies could play a key role in helping companies realise this goal , Saki notes .
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TACKLING THE SKILLS GAP
One of the most pressing challenges facing the technology sector is undoubtedly the widening skills gap in the market . In a world where today ’ s graduates have grown up with the internet , tablets and mobile devices , Saki said that young people already have an inherent understanding of IT , what recruiters need to watch out for is those who can take this understanding and do something new with it . Additionally , she believes there needs to be a cultural shift that encourages young people to enter more corporate environments . “ I believe there ’ s so much value in combining how older and younger people think , especially as we move towards a more digital future ,” she observes . “ We need to make a lot of
JANUARY 2019