103 integrated within Dynamics AX that provides customers with flexibility , visibility and control over various elements of delivery processes , as well as the ability to raise disputes through the same platform . Mattur is proud to say that the multifarious qualities of Dynamics AX have delivered considerable returns , with the order fulfilment system alone returning a sales increase of 25 % and a leap in customer satisfaction of 50 %. In the coming months and years , Mattur is keen for this radical and powerful transformation strategy to continue to reap dividends . “ Business transformation is number one ,” he concludes , “ this is my belief . If you do not move towards technology-driven operations , you ’ ll be out of the market soon .”
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