THE STUDENT HOTEL
Mark Liversidge : 5 Points to Effective Leadership
Mark Liversidge has honed his approach to leadership “ over time , working across a broad spectrum of companies in different industry sectors , different organisation models , different ownership structures , different cultures globally and sizes of team from single digits to 700 ”. It comes down to five points .
1 . Be culturally aware
“ It ’ s critical to be culturally aware . And that ’ s culturally aware in terms of the context of where the market operates in terms of geography both for your internal team and also your customers , and then the actual community culture of your business . You have to understand that very quickly on entry into any organisation . And you have to keep that at the forefront of your thinking .”
200
2 . Be contextually aware
“ This is where you go down to an individual level , understand each individual ’ s journey . I don ’ t buy into leaders who think that people are going to want to stay with that company or that team for lifetime . That just simply doesn ’ t happen . It ’ s not normal . So understand the context of an individual ’ s journey , where they ’ re at , what they want to get out of their time in your team , in your organisation , and where they want to go next . And be respectful of that and try to assist them on that . Because if you are open and engaged in that journey , then you will get more out of them while they ’ re with you .”
3 . Set direct strategy and objectives
“ Every time I ’ ve observed failure , it ’ s because of a lack of harmonisation across the group of people . What ’ s important is to set clear direct strategy , objectives and timeline , then to step back and allow the people and the teams to work out the journey and not be prescriptive or descriptive in how they ’ re going to achieve those outcomes .”