FINASTRA
Lumen also plays a significant role . The company partnered with Finastra to modernise its network , evolving from single fixed bandwidth circuits to a scalable and resilient SD-WAN architecture designed to be ‘ always on ’. “ Lumen partnered with us to flex our capabilities , particularly during the pandemic and as our location strategy evolved .
Reliable and scalable connectivity is absolutely crucial , as it underpins the increasingly interconnected world enabling digital collaboration . We ’ re also modernising our UC & C portfolio , leveraging a cloudbased contact center fully integrated with Microsoft Teams ,” Soper says .
Finally , empowering Finastra ’ s employees is another area where digitisation has transformed the experience . Lakeside Software has given Finastra the foundation to drive an improved user experience . “ I mentioned earlier how COVID created new challenges for people working remotely –
Lakeside ’ s Systrack enables us to be far more data-driven and proactive in detecting an issue before it affects the user experience ,” says Soper . “ This is particularly helpful in modern flexible working environments , whether the employee is in the office , working from home or from a coffee shop .”
An inspiring and technology-filled future The evolution of Financial Services and the speed of change makes the industry incredibly dynamic , and an exciting place to work . For example , the acceleration and opportunities offered by Banking as a Service and embedded finance , which Soper sees as game-changers .
Embedded finance is a movement that sees banking services moving away from traditional channels , to be offered in the right point of context for the user journey . This could be , for example , embedded buy-nowpay-later lending features on a merchant website , right through to embedding wholesale trading capabilities to Corporate Treasurers through agent banks .
“ This is a big area for us ,” Soper says , going on to explain that it relies on cloud and API connectivity .
“ Banks can offer their specialties - products or services - ‘ as-a-Service ’ to a far wider audience at a far lower cost . They can wholesale to other banks , or provide banking capabilities to the hundreds of fintechs on our platform - we connect those parties together .”
He adds , “ FusionFabric . cloud connects buyers and sellers , manufacturers and distributors , so we see our role evolving to become the orchestrator in connecting these players . It ’ s a really exciting time .”
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