Technology Magazine January 2022 | Page 223

Why Consumer Goods leader Reckitt is partnering with Veeva Systems to transform its quality processes for greater operational agility

Consumer hygiene , health and nutrition leader Reckitt is partnering with Veeva Systems to realize Reckitt ’ s vision for Quality ’ s digital transformation .

By adopting Veeva cloud solutions , Reckitt is establishing a modern technology infrastructure that allows people and processes to operate with agility and speed , without compromising quality and compliance .

Reckitt selected Veeva ’ s QualityOne software to replace disparate legacy systems and streamline activities , data , and documents into a single source of truth . This digital transformation effort improves collaboration throughout the organization , and enables greater transparency and agility .

“ We ’ re taking the opportunity to reduce complexity , because that is the enemy of progress and growth , and simplifying our processes with this intuitive platform . The system is not only user-friendly , but its ease of use allowed our team to re-imagine the process ,” said Breda Quinn , Global Transformation Quality Director at Reckitt .

“ Veeva is an excellent technology partner for us . They are agile and empower us to focus on all the right things . They ’ re driving the strategic thinking and inspire , and motivate us , to think long-term .”

Partner to Industry , Customers : What Sets Veeva Apart from Other Vendors

Unlike transactional technology vendors , Veeva takes a partnership approach to its customers ’ digital transformation journeys . This includes maintaining deep expertise in industry challenges .

For example , Veeva employs “ a unique team of strategists who have joined Veeva directly from industry ; they are the voice of our customers ” said Veeva strategy leader Ed Van Siclen . “ And when we get it right -- the collaboration between our product organization , our customers and the strategy team -- we create magic .”

Additionally , Veeva solutions are appreciating assets that allow customers to keep pace in a rapidly evolving business environment . “ As a cloud-based , SaaS technology provider , we deliver software-at-speed ,” Van Siclen said . “ We add features three times a year and become an appreciating asset for our customers .”

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