Technology Magazine January 2024 | Page 28

09

Zendesk 10

Shopify

Canadian multinational ecommerce company Shopify is the all-in-one commerce platform to start , run and grow a business . Headquartered in Ottowa , the company offers a full-service ecommerce experience where users can create and host ecommerce stores , add multiple payment options , translate stores , handle shipping and market their business , amongst other functions .
Its platform powers millions of businesses in more than 175 countries and is trusted by prestigious brands such as Allbirds , Gymshark , PepsiCo , Staples , and many more .
Founded in 2007 to democratise customer service software and make it easy to try , buy and use , Zendesk is built on an open and flexible platform that is quick to set up and fully customisable .
Today , its complete customer service solution powers billions of conversations , connecting more than 100,000 brands with hundreds of millions of customers over telephony , chat , email , messaging , social channels , communities , review sites and help centres across a multitude of industries in over 30 languages .
28 January 2024