MILLS & REEVE
“We ’ ve completely automated our ‘ joiners , movers , and leavers ’ process . That was 120 days of effort per year we ’ re now saving ”
DAVE BRADSHAW HEAD OF TECHNOLOGY , MILLS & REEVE
driven approach to deliver more functional data services to colleagues . By outsourcing some of its business continuity processes to its strategic partner DataBarracks , the firm can leave such functions to the experts and focus on providing the best service possible without being plagued by menial data management tasks .
“ DataBarracks are providing us backup and business continuity services , something that we used to manage in-house . It was one of those things that took a huge amount of internal resources , time which we could have been using for products and projects – plans that deliver real business benefits .” says Bradshaw .
“ They ’ re providing a service that I don ’ t even think about anymore ,” he continues , “ it ’ s something that would keep me awake at night , but that ’ s in the past . I can spend my time worrying about other things now !”
Partnerships like these will pave the way for greater returns , both for Mills & Reeve and its clients . Entrusting essential processes to data partners will allow the firm to deliver more digital transformation projects aligned with its client-first focus , and allow the IT team to focus its expertise on projects which add real value .
Central to this evolution is the replacement of VDI to a native Windows desktop , managed by modern cloud-based tools . This will allow the firm to deliver the best Microsoft 365 experience and use collaboration tools more effectively both internally and with clients . The IT team will also modernise Mills & Reeve ’ s case management system and bring customer relationship management ( CRM ) into the equation to complete its technical jigsaw . technologymagazine . com 303