In its latest effort to go the extra mile for its customers , FDC has undergone a mammoth digital transformation at all business levels . Baz believes this was needed to maintain FDC ’ s competitive position . “ Technology is transforming how we live , work and operates ,” Baz observes . “ We have to keep technology in mind because to compete in today ’ s market , organisations need to rapidly embrace emerging technologies for better customer experience while controlling cost and optimizing resources . “ To be able to achieve this transformation successfully , IT needs to be looked at as disruptive innovators ,” he continues . “ At FDC , we believe new technologies has a big advantage on being more proactive , flexible and remain competitive . From this standpoint , it was the right time to take the next step and get ahead with digital disruption .”

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