BARTELL DRUGS
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“ It ’ s interesting to be able to really change and move where our customers expect us to be , but then still embrace and celebrate the long history and deep roots of Bartell ’ s ”
— Kari Escobedo , IT , Bartell Drugs there ’ s a significant change management component we have to take into consideration ,” Escobedo explains . “ AI and machine learning . Those are big , scary words for many traditional retailers .” Currently , she is pursuing several proof-of-concept tests of predictive analytics and automation , which she hopes will help to demystify the functionality and experience of incorporating leading-edge technology for Bartell ’ s team .
Looking forward , Escobedo relishes the chance to continue balancing
JULY 2019