AI
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F rom personal assistants like Amazon ’ s Alexa to movie suggestions on Netflix , artificial intelligence ( AI ) is becoming a permanent fixture in our lives . The highly talked about technology has generated a huge amount of hype – and rightly so . Artificial intelligence allows us to perform tasks that , until now , have required a human touch such as speech and image recognition and complex decision-making . Essentially , this makes it a valuable tool for almost any industry vertical . Many businesses seem to agree and are putting their wallets behind the innovation . In fact , IDC forecasts that worldwide spending on AI systems will reach a whopping $ 25.8bn in 2019 , up 44 % from the year before .
Capgemini has also sung the praises of AI ; in its 2017 research , the firm found that seven out of ten organisations surveyed are gleaning significant benefits including increased operation efficiency ( 78 %) and enhanced employee productivity ( 77 %). “ AI has increasingly been considered as a major disruptor ,” poses Lanny Cohen , Chief Innovation Officer of Capgemini . “ The pervasiveness and the impact of AI is something greater than we ’ ve seen with any other technology introduction . It ’ s going to be ubiquitous and it ’ s really going to affect the fundamentals of businesses whether that ’ s their culture , processes , talent or partner ecosystem .” Not everyone has tackled the challenge of AI with gusto though . Cohen contends that some
JULY 2019