ABELLIO UK
“ It ’ s all too easy to think , ‘ Oh , I ’ ll plan out this wonderful digital transformation that ’ ll include predictive and prescriptive analytics because that ’ s the future .’ But if you don ’ t have your level one descriptive reporting in place , how are you ever going to make those changes ?’”
GRAHAM DAVIES HEAD OF TRANSFORMATION AT ABELLIO UK
“ to try to find out what commonalities the leavers had ”. While correlation does not imply causation , the company found that bus drivers who lived further away from the Depot left much more frequently than those who lived closer . This enabled Abellio to target its recruitment efforts , effectively mitigating driver losses before further issues emerged .
In addition , Abellio leveraged real-time APIs that were available through Transport for London ( TfL ) and used cloud storage through Snowflake . The company put visualisation through Tableau , used Python for select processes , and relied on a broad suite of robotic process automation ( RPA ) tooling . Yet Davies is a big believer in lowcode solutions . “ It ’ s a horses for courses situation ”, he said . “ There ’ s no one tool to rule them all . You have to find the right solution for the right problem ”.
At Abellio , Davies is continuing to eliminate contradictory and confusing data analytics . To do so , he ’ s designed data flows from source to storage to visualisation — obtaining quality data from individual silos and aggregating it in one place . “ We put our metrics into a single storage space at the centre of our cloud ”, he explained , “ and then we link those data sets together . We might talk about a bus over here , and a driver over there , but if we ’ re not joining them together , we ’ re losing both insight and value ”.
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