PROGRAM MANAGEMENT OFFICER FOR DIGITAL TRANSFORMATION
Wim Vollenberg joined KLM in 1990 and has worked across the business in Cargo Handling , Aircraft Loading ( Ground Services ), Network Planning , Cabin Crew Planning ( Inflight Services ), Pricing & Revenue Management and Information Management ( for Digital in AFKL Commercial and later in Passenger Operations ) prior to joining KLM Digital Transformation plans in the pipeline , the ‘ Digital Studio ’ is a creative space where employees from every area of the business are encouraged to foster ideas on how digital can transform day-to-day operations . With firm eyes on the future , Oudkerk and Vollenberg have led the studio ’ s work on developing solutions that embrace disruptive technologies such as blockchain , artificial intelligence and augmented reality .
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Wim Vollenberg
PROGRAM MANAGEMENT OFFICER FOR DIGITAL TRANSFORMATION
Wim Vollenberg joined KLM in 1990 and has worked across the business in Cargo Handling , Aircraft Loading ( Ground Services ), Network Planning , Cabin Crew Planning ( Inflight Services ), Pricing & Revenue Management and Information Management ( for Digital in AFKL Commercial and later in Passenger Operations ) prior to joining KLM Digital Transformation plans in the pipeline , the ‘ Digital Studio ’ is a creative space where employees from every area of the business are encouraged to foster ideas on how digital can transform day-to-day operations . With firm eyes on the future , Oudkerk and Vollenberg have led the studio ’ s work on developing solutions that embrace disruptive technologies such as blockchain , artificial intelligence and augmented reality .
“ It ’ s certainly been more successful than even I thought it would be ,” explains Oudkerk . “ It started off really simply ; we didn ’ t have enough space for our digital team and so I said ‘ okay , let ’ s find a new space and then we can start working ’. We wanted to involve people and we wanted to develop that space with them .
“ It ’ s really taken off and given a lot of people a few different vibes , as it ’ s a place where they can work on their future . At the moment I ’ m building a plan with the main points of attention for the next year , and
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