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Grainger says : “ Often there are barriers to building your own software – for example is it going to take a long time ? Are we going to get what we need ? Do we have the right people ? Do we have the right understanding ? So , we ’ ve developed a continuous integration and continuous delivery platform , called a tool chain .”
This is made up of several component parts , one of which being Puppet , an automated testing tool deployed with key partner WM Promus .
“ It ’ s one of those really difficult problems to solve , and Puppet and the automation that we ’ re putting in has helped tremendously ,” Grainger explains . “ If you look at the way we ’ re doing testing , before we had our platform , certain test cycles could take two weeks . We ’ ve boiled those down through automation and tooling to take an hour . This means we can test five times more often , so we ’ re getting an assurance on quality that was just unachievable before .”
Another vital element of the Freshfields tool chain is Jira and Confluence , part of the Atlassian solution suite which the company is leveraging with the support of another important partner , Business Data Quality .
Grainger adds : “ We use those to great effect , and they enable the ability to report on tasks , to have really rich , co-located group discussions in a very meaningful and accessible way .”
The tool chain is a system that brings together lawyers , technologists and , ultimately , clients .
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