Technology Magazine June 2018 | Page 281

“ You need to be very sure about what you ’ re trying to achieve . Being mindful of your ultimate objective will help you overcome challenges and keep good people on board throughout this journey ” — Indranil Bandyopadhyay , Head of IT “ We ask ourselves if we are doing enough with the bank ’ s wealth of structured data . And I ’ d have to say no . So , our plan is to develop a roadmap of how we can better use that data , better understand our clients and ultimately better serve them .”
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“ You need to be very sure about what you ’ re trying to achieve . Being mindful of your ultimate objective will help you overcome challenges and keep good people on board throughout this journey ” — Indranil Bandyopadhyay , Head of IT “ We ask ourselves if we are doing enough with the bank ’ s wealth of structured data . And I ’ d have to say no . So , our plan is to develop a roadmap of how we can better use that data , better understand our clients and ultimately better serve them .”

Bandyopadhyay is sensitive to the challenge of technological transformation , whether associated with implementation , understanding new technologies , or changing culture and new ways of work , and says that change management will be critical .
“ You need to be very sure about what you ’ re trying to achieve . Being mindful of your ultimate objective will help you overcome challenges and keep good people on board throughout this journey .”
The first step in change management is working with people following
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