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“ If something were to happen to our operations like a natural disaster , for instance , that could be a significant issue for us ,” Nitsche explains , “ therefore , we have developed a very sophisticated business continuity management programme . As part of this , we created our second office in Clark which gives us additional operational stability , security , and a world-class business solution for our global customers .”
Keen to ramp up its operations further , MBGSP has focused its investments on two pivotal areas : the upskilling of its staff and digitalisation .
As part of this , the whole Daimler Shared Service network is investing in robotics , automation and artificial intelligence , for example , to improve its productivity and efficiency . “ For our business , technology is very important . It ’ s crucial for the finance and accounting function , but
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