MIDDLE EAST
a passport check-in system that Lynsdale says is the “ first system of its kind ” in Dubai .
A solid IT foundation Yet not all of Atlantis , The Palm ’ s innovations are future-facing . Some integral digital initiatives have involved tirelessly tinkering away to update legacy systems and creating a hyper-converged infrastructure . “ What we ’ re doing with our infrastructure is a stepping stone for two reasons : one is the ability it gives us to have a disaster recovery site , and secondly it is building the platform for our yet-to-launch sister hotel in Dubai , The Royal Atlantis Resort and Residences ,” notes Lynsdale . “ We will have a very scalable infrastructure platform going forward . Our team is always looking out for something new , and the business is demanding more from the IT function . They ’ re pushing us and always looking and searching for the next big thing .”
Imparting a lasting travel experience , Atlantis , The Palm has earned its stripes as a five-star hotel and a must-see destination in Dubai , but for Lynsdale , it is technology which has played an integral role in ensuring that guests always receive the bestin-class service it has become renowned for .
“ IT needs to be the centre of almost everything ,” he reflects . “ It ’ s about making sure that we ’ re continuously improving the guest experience .
www . gigabitmagazine . com 355