O2 CZECH REPUBLIC
16 our technological market leadership and our commercial position . I can talk to the commercial side and explain technologies using language the commercial guys understand , and along with this , promote achievements , projects and excellent people we have in Technology .”
Hruska ’ s new role has included overseeing the completion of a fouryear digital transformation of O2 Czech Republic ’ s customer relationship management ( CRM ) strategy , business support systems ( BSS ), and practices ranging from billing systems to product catalogues . “ We call it Simple Online Company . The aim was a radical simplification that would enable future digitisation ,” Hruska says . Never a company to stand still , O2 Czech Republic is also now embarking on another ongoing personnel-focused transformation . “ We are now implementing agile scrum methodology for change delivery , that covers about 300 people and connects with the Simple Online Company transformation , because we created the enabler for digitisation and now we need to transform the way we deliver new services and changes ,” Hruska adds . From a technological
“Our advantage lies in the fact we are able to offer the full range of telco products ”
— Jan Hruska , CTO , O2 Czech Republic
JUNE 2019