O2 CZECH REPUBLIC
20 products ,” says Hruska . “ We originated from a merger between fixed and mobile operators , so we have fully integrated suite of products . We were the first operator here that started an IP television service , which adds a new dimension to our fixed internet service .” O2 also produces its own content for television . “ We have a daughter company that produces three sports channels , and we own some exclusive rights to content like the Champions League in Czech
Republic , as well as Czech national football and ice hockey leagues – a huge majority of important matches you can ’ t see without O2 TV service .”
For a company with such an extensive and diverse portfolio of offerings , ensuring its customers have an intuitive and accessible customer experience is a top priority . The Simple Online Company , which launched in October 2018 , involved the launch of a new CRM system and a new customer portal , as
JUNE 2019