SSE ENERGY SERVICES
“ Being part of the OVO family is another magnitude of speed : it ’ s an incredibly agile , nimble business ”
— Philip Clayson , CIO , SSE Energy Services
20
service and outstanding products .
Additionally , recognising that customer preferences for digital journeys have increased in recent years , the expansion of self-service capabilities for apps and websites has been a central focus for SSE Energy Services . With downloads of the ‘ My SSE ’ app gaining speed and very positive consumer reviews ( currently 4.6 / 5 on the app store ), Clayson is confident that the appropriate level of developmental pace is being set . Simultaneously , the company has embarked on a digital data journey , combining the insights of multiple departments and teams to discover the best method of leveraging enterprise data and unlocking its value .
This accelerated R & D capability will see it build on current success within the smart home and smart utility sector . These are concepts being explored by the company as it seeks to deliver savings , efficiency and a next-gen experience to its customers . “ There are big investments coming into electric vehicles : charging points on the streets and much more engagement with all sorts
JUNE 2020