285 wasn ’ t an option ,” adds Carson . “ The pilot method is definitely something I advocate , and we are looking for more opportunities to support our business through technology .”
The Ombudsman , like everyone else at the moment , is also exploring collaboration tools and video conferencing for efficiency , and Carson jokes she ’ s “ used every video conferencing tool that ’ s out there over the last few months ”.
Like most working parents , she has found combining work with home-schooling over recent months challenging , revealing she taught her
“ It ’ s not about technology driving the business , it ’ s about the business need and leveraging technology that ’ s already out there to help solve those problems ”
— Jade Carson , CIO for the Office of the Australian Commonwealth
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