Technology Magazine June 2020 | Page 365

Tiket Hadapi Rindu
Tiket Hadapi Rindu
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365 platform . That platform is being used to generate the insight for everyone in the company . By having this platform , we made sure that everyone accesses the same data .” Before this innovation , Maria details that the company had a lot of manual data . “ Every department has their own data producing their own numbers , this approach caused confusion as to whether the data was accurate . Now that we are accessing one data platform , we have increased the accuracy of our data . Now , every decision that anyone makes , they will refer to the same data .”
However , Maria explains that it is not easy to change the mindset of people to implement new technology such as a single data platform . “ The innovation challenge is people , it ’ s not easy to change mindsets and the way that people work . Implementing technology couldn ’ t be separated from improving processes and changing the way people work . Without that combination , no one will use the technology .”
In addition to this , Maria details that one of tiket . com ’ s objectives is to become a leading Online Travel
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