IT PROCUREMENT
Accenture ’ s five elements of an effective digital procurement strategy :
Data : Data sourced from outside , as well as inside , the organisation to inform not just “ what ” was purchased and at what price , but “ why ” it was purchased .
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Technology toolbox : Making sense of data and providing advanced intelligent support requires the right technology — especially AI , natural language processing , analytics and bots .
Intuitive user experience : Intuitive user experiences will encourage stakeholders to use the online procurement tools .
Skills and talents : Generating true value requires a cross-functional team of people from data scientists and AI specialists , category experts and IT and design professionals .
Policies and procedures : A review of policies and procedures is needed , along with an updated operating model , to ensure everyone understands new responsibilities .
JUNE 2020