THE DIGITAL WORKER
AI & DATA ANALYTICS
74
“ The idea of a human-centric digital worker that augments the abilities of our employees has the potential to be truly transformative ”
— Ravi Konda , Senior Manager of Automation , Symantec
However , the companies at the leading edge of this technology transformation are making great strides towards a revolutionised , digital workplace , where humans work side-by-side with a virtual workforce . “ Never before has there been such a transformative shift in the way we work ,” commented Automation Anywhere co-founder and CEO , Mihir Shukla , “ with artificially intelligent software bots changing how people , processes and technology interact for productivity gains .”
Here , we consider five ways in which RPA is driving the global digital transformation , and explore the companies at the forefront of this trend .
THE DIGITAL WORKER
RPA-powered solutions can tackle a number of specialised functions in much the same way that a trained human worker can . In the back office , a pre-programmed digital worker can be tasked with handling payroll , processing insurance claims , monitoring compliance , and a huge variety of other jobs . These roles are specialised and , in much the same way that a company wouldn ’ t hire a graphic designer to run an HR department , different RPA solutions have different specialisations .
The result is that RPA providers like Automation Anywhere and UiPath function as much like a recruitment and talent agency as they do software
DID YOU KNOW ?
● According to Deloitte ’ s third annual RPA survey , 53 % of companies are beginning their “ RPA journey ”
● Among respondents who are implementing RPA now , 78 % plan to invest even more in the next three years
● Deloitte believes that RPA will achieve “ near universal adoption ” in the next five years
● Only 3 % of organizations have scaled to 50 or more robots
● Grand View Research expects RPA to grow to $ 3.11bn by the end of 2025
JUNE 2020