Technology Magazine June 2020 | Page 76

AUTOMATION ANYWHERE Founded in 2003 , Automation Anywhere is leading the field with its dedicated Bot Store , a digital recruitment agency where customers can download pre-built digital workers designed to automate specific tasks . These range from integrating with SalesForce to an SAP bot that automates the process of creation of quotation in SAP .
AI & DATA ANALYTICS
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EXECUTIVE INSIGHT :

Prince Kohli

Title : CTO Company : Automation Anywhere Industry : Intelligent Automation Location : California
“ Looking forward , RPA will reshape the future of travel by automating some of the biggest challenges faced by the industry , which is lower operating costs while providing improved efficiencies ”
AUTOMATION ANYWHERE Founded in 2003 , Automation Anywhere is leading the field with its dedicated Bot Store , a digital recruitment agency where customers can download pre-built digital workers designed to automate specific tasks . These range from integrating with SalesForce to an SAP bot that automates the process of creation of quotation in SAP .
“ The idea of a human-centric digital worker that augments the abilities of our employees has the potential to be truly transformative ”, commented Ravi Konda , Senior Manager of Automation at cybersecurity firm Symantec . “ It shifts our thinking from – what tasks can we automate to what roles can we augment and enhance , which is a great way to approach automation .”
As the COVID-19 crisis has resulted in flights around the globe being cancelled en-masse , Automation Anywhere has been applying its bots to the customer service process . The Airline Call Center Bot was developed to ease a barrage of cancelled flights for some of the world ’ s largest airlines
JUNE 2020