BLUE PRISM
UiPath AI Fabric : Bridging the gap between RPA and AI
that those back office automation benefits are moving closer and closer to the customer .
From sales to tier one tech support , repetitive tasks like data entry and customer management take away valuable time that should be spent creating value and delighting the customer . RPA-enabled digital workers have the power to take on those tasks , increasing productivity , reducing human error and freeing up customer facing roles to spend more time actually facing the customer .
BLUE PRISM
London-based RPA company Blue Prism was one of the first dedicated RPA companies . Founded in 2001 , it is now leading the charge on front office automation . Its dedicated bots are capable of handling customer management , first-contact customer complaints and queries , billing queries , and incident management . The company ’ s offering includes a drag-and-drop bot creation studio , as well as an emphasis on transparency regarding process proficiency .
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UiPath AI Fabric : Bridging the gap between RPA and AI
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